FAQs

FAQs

Joining GO


Who can be a member of GO Federal Credit Union?

If you live, work, worship, volunteer, or attend school in Dallas County, you can become a member of GO Federal Credit Union. Immediate family and households of GOFCU members can also join.


How do I become a member?

Becoming a member is fast and easy. Simply open a Savings Account with a $25 opening deposit. Apply for membership online or visit your nearest branch. Bring a valid US driver’s license, a state ID with a photo, or valid US passport. If your ID doesn’t show your current address, bring a utility bill or insurance card with the new address shown.

For full terms and conditions, click here to read our Membership and Account Agreement.


How is a credit union different from a bank?

GO Federal Credit Union offers financial services – just like a bank. But as a credit union, GOFCU is a member-owned, not-for-profit financial cooperative. Each member has a vote in how the credit union is run and rather than having shareholders and a profit-driven culture, GOFCU is service-driven and committed to improving the financial wellbeing of its members. All profits are returned to members in the form of lower loan rates, higher savings yields, personalized service, and convenient tools.


Does GO Federal Credit Union have a privacy policy?

Yes. Click here to view our Privacy Policy. 

 

Card Activation


Do I need to activate my debit or credit card when I get it in the mail?

Yes, for either debit or credit card, you will need to call 1-800-411-6390 to activate the card.  This will ensure that the card is with the proper person before it can be used.   


 

Have questions? We’re happy to help. Click here to contact us by email or call 214.742.6551.