Contact Us

Member Service Line

Local: 214-742-6551
Toll Free: 1-888-742-6551
Monday - Friday: 8:00 a.m. - 5:00 p.m.
Saturday: 9:00 a.m. - Noon

After Hour Card Transaction Assistance

For after hours assistance with your debit & credit card transactions please contact the Transaction Assistance Line (TAL)

Toll Free: 888-526-0404
Collect: 206-352-4954

Lost or Stolen Visa^® Debit & Credit Cards

214-742-6551 or 1-888-742-6551

To reset your debit card PIN: 877-746-6746

Mailing Address

GO Federal Credit Union
PO Box 671149
Dallas, TX 75367

Physical Locations

Click Here to view branch and ATM Locations

Chat with a GO FCU Representative

Live Chat

First Name:

Last Name:

Email Address:

Phone Number:

*Please provide an explanation of your issue so that we may direct your email to the right GO FCU team member.
For security, please DO NOT include your member number, account numbers, or any sensitive personal information.

ALERT! Bill Pay will receive scheduled maintenance from Saturday, June 15th 2:00 AM CST to Sunday, June 16th 9:00 PM CST. Members attempting to use bill pay during this time may experience technical difficulties. We apologize for the inconvenience.