Forms and Disclosures

GO Federal Credit Union Routing Number: 311079319

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Disclosures
  • Account & Membership Agreement - Your membership & account agreement covers your rights and responsibilities concerning your GO FCU accounts, and the rights and responsibilities of GO Federal Credit Union.
  • Credit Card Agreement - This agreement covers using your GO FCU credit card account, payment requirements, an explanation of fees and your billing rights. 
  • EFT Transfer Agreement - The Electronic Funds Transfer (EFT) agreement & disclosure is the contract which covers your and our rights and responsibilities concerning the EFT services offered to you by GO FCU.
  • Fee Schedule - A handy reference of service & product fees assessed by GO Federal Credit Union.
  • Funds Availability - This disclosure describes your ability to withdraw funds from your GO FCU transaction accounts.
  • Online Services - Remote access On the GO!
    • Audio Response - Touch & GO - Automated service providing 24-hour account information at your fingertips.
    • Bill Pay - Pay your bills with the click of a mouse. All you need is a GO FCU Checking account and access to the Internet.
    • ESIGN - Delivery of your periodic statements (E-Statements), including checking, credit card and line of credit accounts, tax documents, and associated disclosures.
    • Funds-Transfer Service - Pay & GO - Fast and secure way to transfer funds to another person or merchant outside the Credit Union. Pay & GO is powered by PayPal.
    • Mobile Banking - GOmobile - View account balances, transfer funds, make payments to your GO FCU loan(s), locate a surcharge free (subject to $1 transaction fee) ATM near you, and more.
    • Mobile Deposit - GOdeposit - Remotely deposit paper checks by scanning and submitting a digital image of your check with your mobile device.
    • Personal Financial Management (PFM) - My GO Finances - A personal financial management tool to help you set and track financial goals to save more money, pay down debt, and get more control of your finances.     
  • Privacy Notice - Learn how GO FCU protects your personal information.
  • Truth in Savings (TIS) Certificates - Rates, fees & terms applicable to your GO FCU term share certificate (also known as certificate of deposit).
  • Truth in Savings (TIS) Savings & Checking Accounts - Rates, fees & terms applicable to your savings and checking accounts at GO FCU.
Forms
  • Change of Address Form - Address changes must be made either in person with identity verified by drivers's license or government ID, via written request signed and dated (see attached form), or within home banking (after logging into GO FCU's home banking, click on the 'Open' tab located at the top of the page, then select 'Change Address').
  • Preference Form - Print and complete this form to set up preferences for Touch & GO and Home Banking.
  • Verified by VISA - Safeguard your online purchases by signing up for Verified by VISA.
  • Cardholder Dispute Form - Print and complete this form to dispute credit, debit or ATM item.

Home Banking Login - Experiencing trouble when setting up a first time login for Home Banking? We can help! For assistance, please call 214-742-6551 from 8:00 a.m. to 5:00 p.m. Monday thru Friday, or 9:00 a.m. to 12:00 p.m. on Saturdays. During those same hours a live chat operator is available on our website to walk you through the process.